Introduction

In order to utilize this site for requesting installations, take-downs, or re-installations you must first log in. Clicking on the 'LOGIN' link on the navigation bar on the left hand side of the screen will prompt you for a USERID and PASSWORD. Your USERID can be found at the top of you invoice, and passwords are assigned by MacDaniel Signs. If you need to get a password please contact MacDaniel Signs Installations.

Once you are logged in the navigation bar on the left hand side of your screen will change to show you who you are logged in as, along with options for Requesting New Installation, List Existing Installations, Customer Information (still under construction), Account Information (still under construction), and a link to Log Out.

New Installations

To request a new installation just click on the appropriate link on the navigation bar (you will only see this option once you are logged in). On the next page you will be prompted for the address and other required information. If you need any stock riders just click the 'Riders' check box and you will be prompted for them on the next page. When done entering information press the "Save Information" button on the bottom of the form.

Take Downs and Re-Installations

To request a Take Down or Re-Installation you must first bring up the information on the address in question. Click on the 'List Installations' link in the navigation bar on the left hand side of the screen to bring up a list of all of your current installations. If you have many installations you can use the search feature of your web browser by holding down the CTRL key and then pressing the F key. You can then type in a part of the name of the address to find it in the list.

Once you have found the installation click on the Installation ID number to bring up the details of that installation. On the details screen there are buttons to request a Take Down or Re-Installation. If requesting a Re-Installation please type in some information in the provided text box letting us know why it needs to be re-installed (ie: post leaning, post fell over).

Confirmation E-Mails

The requests that are entered into the web-site are downloaded to our office at regular intervals. There they are reviewed and processed by our installation tracking system. When they are processed an automatic email confirmation will be sent back to you letting you know that your request has been processed.

Support

For questions regarding installations please email installations@macdanielsigns.com.

For technical questions and/or problems using the web site please email instsupport@macdanielsigns.com.